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HERE TO HELP

Help & frequently asked questions

Quick answers for customers and businesses.

Do I need an account to book or view my booking?

No. You can send a booking request and view its status using the private link in your email. Business owners must sign in to manage requests. Keep your customer booking link private.

When is my booking confirmed?

Sending a request does not confirm availability. The business reviews your request and confirms or declines it. Check your email or open your booking link for updates.

When and how do I pay?

If payment is required, the business sends payment instructions after confirming availability. Pay the business directly using the method and amount shown on your booking page.

I have paid. How do I update the business?

Open your private booking link and use “I’ve paid — notify business” when available. Enter your transaction reference and submit the payment report. The business checks receipt before marking the payment as received.

How do I change or cancel my request?

Contact the business using the details on your booking page or public profile. Include your booking reference so they can find your request.

My booking link has expired. What should I do?

Contact the business for help accessing your booking. Creating a business profile is not required to view a customer booking.

Still need help?

For availability, booking changes, or payments, contact the business. For a problem using AdseWorld, contact platform support.

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